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Tom Ninness is Vice President/Regional Production Manager for Cherry Creek Mortgage in Denver, CO. He is also the President of Summit Champions, Inc. and creator of the “The 90 Day Journey to Your Sales Success”, a powerful 90 day action plan for the sales professional. To learn more about what Summit Champions offers, visit http://www.90dayjourney.com/, http://www.summitchampions.com/ or contact Tom at information@summitchampions.com Office: 303-840-0753. |
| Turning Referral Sources into Power Partners |
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Do you want to elevate your relationships with your referral sources? Here are ten thoughts and ideas that will take your referral sources to the position of “Power Partners”. Here we go: Each referral source should know the vision of the other partner. Without a clear idea of a vision, there is no direction to take action and help each other. Having a vision that works together provides excitement and something to look forward to. It allows goals to be raised and added-value to each other. Knowing each other’s vision helps filter decisions that will be made in the future. Create a business plan with your partners. Know each other’s strategic partners. If the power partners have a team, it is also important to understand the roles and responsibilities of each team member. That goes for your team also. For example, when I form a relationship with a builder, I introduce my processor, underwriter, closer and appraiser to them. We go through what each of the team players responsibilities are and how we perform them. We also look to see where we can elevate the services that we provide as we look at ourselves as the extension of the builder in this case. Power partners need to master the art of referring each other to potential clients. By mastering the art of referring one another, more control will be put in place on each transaction. By knowing what each other’s roles, it is easier for the referral source to explain what the partner’s responsibilities are in each transaction. Conversion percentages will increase when cross-selling each of the partners occurs. Cross-selling one another throughout the transaction are important because it reflects the partnership between the referral sources. To have success in cross-selling, it’s important that each of the partners know what is being said about each other. Nothing could be worse than one of the partners making promises that the other partner cannot or will be willing to accommodate. Schedule power partnership meetings regularly. Analyze all leads and opportunities. Partnerships pull their weight equally. Partners need to be profitable. Final Thought
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