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Doug Smith, founder of Douglas Smith & Associates, is a 24-year industry veteran. His career spans the areas of loan origination, sales training, management development, marketing, personal coaching and corporate sales. Doug’s columns appear in Mortgage Originator, Mortgage Planner, The Mortgage Record and Mortgage Broker magazines. He publishes a monthly newsletter, Power Selling, and authored Climbing the Ladder of Success. For more information, visit http://www.dougsmithonline.com/ |
| Playing the numbers game |
| Written by Doug Smith | |||||
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The mortgage business is a business of numbers, and if you don’t know your numbers, you can’t run your business. Let’s take Nick for instance. Nick is a retail loan originator with a goal to make $100,000 this year. Nick’s average loan amount is $200,000 and he earns, on average, $1,000 a loan in gross commissions. It’s clear that Nick needs to close 100 loans this year to reach his goal. Let’s back up a bit further. There are a few more numbers Nick needs to know to be successful. Those numbers include his capture and conversion rates. Like any good mortgage professional, Nick tracks his leads and loans very well. He knows from monthly production reports and pipeline data that about 75% of his applications taken and entered into the system will close. The rest fall out for a variety of reasons. Now Nick recognizes that to close 100 loans, he will have to take at least 134 applications throughout the year. That’s his “conversion rate.” Next, Nick must estimate his “capture rate.” Giving this some Every Monday when Nick comes to work he thinks about his primary goal; he must talk with 14 prospects or leads before he goes home on Friday. If he likes, Nick could start out each week with a piece of paper numbered 1 through 14. His objective is to work hard, stay focused, make a lot of contacts, and fill in 14 names on his sheet of paper by Friday afternoon. If he does this every week, based on his numbers, Nick will earn his $100,000 this year. It is time that you know your numbers as well as Nick does. Take a few minutes right now to figure out what it will take to reach your goal this year. This business is a bit of a numbers game. Make sure that you know what your numbers are!
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