It may be human nature to resist change-particularly when it’s delivered as a hardship, disappointment, or rejection. But by developing resiliency managers can not only survive change, but learn, grow, and thrive in it. In fact, for leaders, developing resiliency is critical. Resiliency helps managers deal with the pressures and uncertainties of being in charge in organizations today.

Executive Summary
Resiliency allows you to recover quickly from change, hardship, or misfortune. Resilient people demonstrate flexibility, durability, an attitude of optimism, and openness to learning. A lack of resilience is signaled by burnout, fatigue, malaise, depression, defensiveness, and cynicism. Resiliency not only gives you the tools to handle hardship and disappointment, but it allows you to develop new skills and perspectives that lead to continued success at work and away from the job.

People often view resilient people as characteristically unflappable, strong, or unaffected. But being resilient isn’t the same as being tough, even though dogged determination- especially the determination to learn from mistakes and successes-plays a key role. A resilient person gets that way by broadening his or her perspective, by being open to change, and by being willing to learn.

Resiliency is important because change is so pervasive. Today’s organization typically encounters all kinds of change that can affect your leadership skills, your managerial performance, even your career. It can change its mission, its global focus, or its strategy. Changes can occur to the environment in which an organization works or to the marketplace it serves. You can survive and even flourish during such times of constant and complex change by building skills in resiliency.

Resiliency can be developed. It’s possible to change your views, habits, and responses by modifying your thoughts and actions in nine areas: acceptance of change, continuous learning, self-empowerment, sense of purpose, personal identity, personal and professional networks, reflection, skill shifting, and your relationship to money. By becoming resilient you can absorb and learn from personal and career changes, making them key components of your leadership development.

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