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Ralph LoVuolo, Sr. | President | Mortgage Motivator |
| A Confession |
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HISTORY IS THE BEST TEACHER During a recent consultation session with ten Loan Officers who work at a Mortgage Company here on Long Island, USA, I allowed myself to think again like the student I always wanted to be. When first anointed as a Loan Officer, in 1977 by my idol at that time, Bill Schor, I was told that on the next Monday morning I would no longer have to be chained to my desk, but would be permitted to go “into the Field”. The field of course was where all the Real Estate Brokers worked who would be only too happy to refer every client they spoke to. The World was about to become my oyster. I was given the opportunity to be RICH beyond my wildest imagination. ONE HUNDRED? ARE YOU CRAZY?My first week was spent calling on approximately one hundred Real Estate Offices, all within a twenty mile radius of the office of the Mortgage Company that Bill owned. After about two weeks of this exhaustive exercise, I found myself reducing the number to approximately fifty. This lasted about two or three more weeks, each week seeing the number of accounts get smaller and smaller, until I found that the right number is twenty five. Repeated discussions with various members of the Mortgage community over the past seventeen years has reconfirmed that twenty five is the RIGHT number. Remember, five every day Monday through Friday, three on Saturday and two on Sunday. Real Estate People expected you to do physically call on them in order to introduce yourself and your company. TIME TO CATCH UP! When you want to open a new account, what do you do? In the past I would have advised you to try anything, yes anything to get in the door, to get past the door sergeant. What I didn’t suggest was the simple act of writing a letter to the manager of the office and requesting fifteen minutes of their time so you can present your programs in a professional way. Big mistake on my part. LEARN FROM MY MISTAKE Real Estate managers want, more than ever, to be treated with respect and deference. You need to fulfill that need. Sure, there are plenty of “old timers” who might not respond to the new methods of business. If part of the job of a Loan Officer is to be the teacher then letter writing is an educational experience for both parties. Be sure that when you visit the office that you have something dramatic to say. The best two things are: Do you have a personal brochure? If not you should definitely have one! It is a definite sign of commitment to the Industry that you have chosen. Personal brochures can always be written to include the proper type of information that will point out the personal desire you have to serve the needs of the Public, and the Real Estate community. By reviewing your history with your sales manager, you will be amazed at how easy it is to write one of these most needed items. Next, does your company have a Company Brochure? If not, why not spend the time to get together with some of the experienced Loan Officers in your company and come up with ideas that can be included in such a missive. DO IT! DON’T JUST THINK ABOUT IT!
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